Payment Policy

Thank you for choosing Setupmarks, operated by Bereke LLC. To facilitate a seamless shopping experience, we offer secure and convenient payment methods detailed below:

Accepted Payment Methods

We accept the following payment methods:

  • PayPal: A fast, secure, and widely trusted online payment solution.

  • Stripe: Accepting all major credit and debit cards (Visa, MasterCard, American Express, Discover).

Payment Security

At Setupmarks, we prioritize the safety and security of your transactions. All payments processed through PayPal and Stripe are encrypted using industry-standard SSL (Secure Socket Layer) technology. This encryption ensures that your financial information remains confidential and secure throughout your transaction.

We never store or have direct access to your credit or debit card details, ensuring maximum security for your sensitive financial information.

Payment Process and Confirmation

Upon successfully completing your payment, you will receive an automated email confirmation that includes:

  • Your order details (product, quantity, pricing).

  • The payment method used.

  • A unique order confirmation number for future reference.

Please retain this confirmation email for your records. If you do not receive this email within a few hours of making your purchase, please contact our customer support immediately at contact@setupmarks.com.

Troubleshooting Payment Issues

If you encounter any problems during the payment process, ensure the following:

  • Your payment information (card number, expiration date, CVV) is entered correctly.

  • Sufficient funds are available.

  • No security restrictions from your financial institution are causing payment declines.

Should issues persist, we encourage contacting your bank directly or using an alternate payment method.

Payment Verification

In rare cases, additional verification may be required for payment approval. You will be promptly notified via email if additional verification is necessary. Verification processes typically complete within 24–48 hours.

Transaction Cancellations and Refunds

If you accidentally make duplicate payments or encounter a payment error, please immediately contact us to initiate a transaction cancellation or refund. Refund requests will be processed according to our Returns & Refund Policy.

Payment Declines

If your payment is declined, please try again with a different payment method or contact your financial institution for clarification. You may also contact our customer service for further assistance.

Suspicious Transaction Handling

To protect our customers, we monitor transactions closely. Any suspicious transactions will undergo additional review, and customers may be asked to provide extra verification details. This is a precautionary measure to maintain transaction security.

Customer Support Response Time

We commit to responding promptly within 12 hours on business days to any payment-related inquiries or issues.

Contact Information

For questions or concerns about payments, transactions, or security, please reach out to us at:

Company Name: Bereke LLC

Company Number: B20250110639

Address: 606 N Figueroa St. Ap 705, Los Angeles, CA 90012, United States

Email: contact@setupmarks.com

Phone: +1 (213) 627-8004

Business Hours: Monday – Friday 8:00 am – 6:00 pm (Pacific Time, PT)

Response Time: Our customer service team typically responds within 12 hours during business days

Setupmarks is committed to providing secure, reliable, and efficient payment solutions to enhance your shopping experience. Thank you for your trust and patronage.