Owlkay – Cloud Ultra-Soft Slippers
$29.99
DETAILS
- Open toe, textured outsole
- Adjustable cross-strap design
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Footbed is molded EVA
- Heel sling strap
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+6 heel lift for maximum comfort
- Adjustable hook-and-loop closure
Attention! Size Chart ( The Default Size is US Size)
Order Processing
All orders placed through our website are processed within 2–4 business days (Monday–Friday, 8:00 AM to 6:00 PM Pacific Time). Please note that processing times exclude weekends and public holidays.
Order Cut-Off Time
Orders placed after 6:00 PM Pacific Time (PT) from Monday to Friday will begin processing the following business day.
Shipping Methods & Delivery Estimates
We partner with reputable shipping carriers such as FedEx, UPS, and USPS to ensure timely delivery.
Estimated Delivery Timeline:
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Standard Shipping: Typically delivered within 7–15 business days after dispatch.
Total Estimated Delivery Time:
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Order Processing (2–4 business days) + Transit Time (7–15 business days) = approximately 9–19 business days.
Shipping Costs
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Orders totaling $199 or more qualify for FREE shipping.
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Orders below $199 will incur a standard shipping fee of $7.99.
How Shipping Fees Are Calculated
Shipping fees are calculated based on order totals after discounts and before taxes. A fixed shipping fee of $7.99 applies unless your order qualifies for free shipping.
Shipping Regions & Restrictions
Currently, Setupmarks exclusively ships within the contiguous United States.
We DO NOT ship to:
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PO Boxes
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APO/FPO/DPO military addresses
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Hawaii (HI), Puerto Rico (PR), Guam (GU), and U.S. Virgin Islands (VI)
Eligibility for Returns and Exchanges
We accept returns or exchanges for eligible items within 30 days from the date of delivery. To qualify for a return or exchange:
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Items must be unused, clean, undamaged, and in the same condition you received them, suitable for resale.
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Products must be returned in their original packaging with all tags and accessories included.
How to Return or Exchange an Item
To initiate a return or exchange:
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Contact our customer service team at contact@setupmarks.com to receive return instructions and authorization.
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Clearly package the item and include your original receipt or proof of purchase.
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Ship your return using a trackable shipping method (USPS, UPS, FedEx) to: Bereke LLC (Setupmarks Returns) 606 N Figueroa St. Ap 705, Los Angeles, CA 90012, United States
Conditions for Returns
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Items must be in original, sellable condition. Returns failing inspection will be sent back to the customer.
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All footwear must be free from signs of wear, scuffs, stains, or odors.
Return Shipping Costs
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Customers are responsible for return shipping costs unless the item received was incorrect, defective, damaged, or incomplete.
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Original shipping fees are non-refundable.
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We recommend purchasing shipping insurance or using a reliable carrier to ensure your return safely reaches us.
Refund Policy
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Refunds are processed within 5 business days after receiving and inspecting your returned item.
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Refunds will be issued through the original payment method (Stripe or PayPal).
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You will receive an email confirmation once the refund has been processed.
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Please allow additional processing time by your financial institution after refund issuance.
Accepted Payment Methods
We accept the following payment methods:
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PayPal: A fast, secure, and widely trusted online payment solution.
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Stripe: Accepting all major credit and debit cards (Visa, MasterCard, American Express, Discover).
Payment Security
At Setupmarks, we prioritize the safety and security of your transactions. All payments processed through PayPal and Stripe are encrypted using industry-standard SSL (Secure Socket Layer) technology. This encryption ensures that your financial information remains confidential and secure throughout your transaction.
We never store or have direct access to your credit or debit card details, ensuring maximum security for your sensitive financial information.
Payment Process and Confirmation
Upon successfully completing your payment, you will receive an automated email confirmation that includes:
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Your order details (product, quantity, pricing).
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The payment method used.
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A unique order confirmation number for future reference.
Please retain this confirmation email for your records. If you do not receive this email within a few hours of making your purchase, please contact our customer support immediately at contact@setupmarks.com.
Troubleshooting Payment Issues
If you encounter any problems during the payment process, ensure the following:
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Your payment information (card number, expiration date, CVV) is entered correctly.
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Sufficient funds are available.
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No security restrictions from your financial institution are causing payment declines.
Should issues persist, we encourage contacting your bank directly or using an alternate payment method.
DETAILS
- Open toe, textured outsole
- Adjustable cross-strap design
-
Footbed is molded EVA
- Heel sling strap
-
+6 heel lift for maximum comfort
- Adjustable hook-and-loop closure
Attention! Size Chart ( The Default Size is US Size)
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