Terms & Conditions

Last updated: 03/11/2026

By using setupmarks.com or buying something from us, you’re agreeing to these terms. Don’t agree? No worries — but please don’t use the site.

Who’s Behind This

Setup Marks is operated by DOAN PHAT GARMENT SERVICE COMPANY LIMITED, tax number 0110462462. Our U.S. address is 222 Pacific Coast Highway, El Segundo, CA 90245, United States.

Age Requirement

You must be at least 18 years old — or the legal age of majority where you live — to use this site. Under that? You’ll need a parent or guardian’s permission.

What We Sell

We make custom-printed t-shirts, hoodies, and tank tops using a print-on-demand model. Every item is produced after you order it — nothing is pre-made or sitting in a warehouse. Because of that:

Screen colors aren’t perfect — what you see on your device may look slightly different from the actual print. That’s how screens and printers work, not a defect. We use U.S. sizing — check the size guide on each product page before ordering. Wrong size is a “change of mind,” not a product issue. See our Refund and Returns PolicyProduct photos are illustrative — minor differences in color, texture, or print position can happen.

We keep listings as accurate as possible. If a pricing or description error affects your order, we’ll contact you before moving forward.

Pricing

Everything is priced in USD. Product price only — shipping and taxes show up at checkout. We can change prices anytime, but once you’ve got a confirmed order, your price is locked. Item out of stock after you ordered? We’ll offer a full refund or an alternative.

Orders and Payment

We can accept or decline any order. Payment happens at checkout through Stripe or PayPal. Make sure your info is accurate — wrong details can cause delivery failures or payment issues, and that’s on you. Full details in our Payment Policy.

Cancellations

24 hours — that’s your window. Email contact@setupmarks.com with your order number. After that, your item is probably already being printed and we can’t stop it. Options after that point are in our Refund and Returns Policy.

Our Content Is Ours

Logo, designs, photos, graphics, written content — it all belongs to Setup Marks or our licensed partners. Don’t copy, reproduce, or use it commercially without written permission.

Shipping and Returns

Delivery timelines, costs, and carriers: Shipping Policy. Return eligibility, refunds, exchanges: Refund and Returns Policy. We can’t guarantee exact delivery dates. Carrier delays, weather, or other things outside our control aren’t on us — but we’ll always help where we can.

Liability Limits

Setup Marks is not liable for indirect, incidental, special, or consequential damages from using our site or products. Maximum liability for any claim is capped at the amount you paid for the item in question. This doesn’t override consumer protection rights that can’t be waived.

No Warranties

Everything is provided “as is” and “as available.” We disclaim all implied warranties — merchantabilityfitness for a particular purpose, and non-infringement. More in our Disclaimer.

Third-Party Links

We link to other sites sometimes. We don’t control them and aren’t responsible for their content or policies.

Indemnification

You agree to hold Setup Marks harmless from claims, damages, or costs arising from your use of the site, breach of these terms, or violation of third-party rights.

Governing Law

Governing Law These terms follow the laws of the State of California, United States. Disputes go to the courts in Los Angeles County, California.

Severability

If a court strikes down any section, the rest still stands.

We Can Update These Terms

New version goes up on this page with a fresh date. Keep using the site after that and you’re accepting the changes.

Contact Information

Company Name: DOAN PHAT GARMENT SERVICE COMPANY LIMITED

Tax Number: 0110462462

Viet Nam AddressNo. 27A, Alley 139, Phu Dien Street, Phu Dien Ward, Bac Tu Liem District, Hanoi, Vietnam.

US Address222 Pacific Coast Highway El Segundo, CA 90245, United States

Emailcontact@setupmarks.com

Phone+1 (323) 486-9880

Contact Form: Click here

Our team is here Monday through Friday, 8:00 AM to 6:00 PM Pacific Time (PT). Drop us a line anytime — we typically get back to you within one business day.

One business day – that’s how long it usually takes for us to get back to you. We’re a small team, but every message matters to us and we make sure it gets a proper response.